Privacy Policy

This Privacy Policy regulates the use of the internet portal service at HTTP://WWW.BASQUENERGYCLUSTER.COM, whose responsible party for identification purposes is:
• Responsible: CLUSTER DE ENERGÍA
• Tax ID: G48888895
• Address: C/ SAN VICENTE, 8 – ED ALBIA 2, 4ª PLANTA DPTO B, DCHA
• Phone: 944241234
• Email: MAIL@BASQUENERGYCLUSTER.COM

Purpose, Why do we process your data?

For the purposes of the provisions of the GDPR of April 27, 2016, and LO 3/2018, we will process the data we collect for the following purposes:
• To contact you if you request it.
• To manage your navigation on the website, where applicable.
• To send you commercial communications about our products and services.
For this purpose, the user will have a registration form, the completion of which will legitimize the interested party to access and enjoy certain services offered on the website.
However, the user is informed that in every contact form, they will be informed of the use that will be made of the data obtained, and if they are used for a different purpose, such consent will be obtained previously and expressly.
If the data subject’s consent is given in the context of a written declaration which also concerns other matters, the request for consent shall be presented in a manner which is clearly distinguishable from the other matters, in an intelligible and easily accessible form, using clear and plain language, in accordance with Article 7.2 of the GDPR of April 27, 2016.

Legitimacy, What is the legitimacy for processing your data?

The legal basis for processing your data will be based on:
• The consent of the data subject, for the processing of their data, in accordance with Article 6. 1. a) of the General European Data Protection Regulation.
• The necessary execution of a contract to which the data subject is party or for the application of pre-contractual measures at their request, in accordance with Article 6. 1. b) of the General European Data Protection Regulation.

Recipients, Who do we share your data with?

Personal data will not be transferred except in compliance with legally established obligations or to support services linked to this processing.

Retention, How long do we retain your data?

We will retain your personal data for at least 5 years if you are a client and for strict compliance with the legal obligations established in the regulations.
If you are not a client, we will retain your data for the minimum time necessary to manage our relationship.

Rights, What are your rights when you provide us with your data?

Any person has the right to obtain confirmation as to whether personal data concerning them are being processed.
Interested parties have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, to request their erasure when, among other reasons, the data are no longer necessary for the purposes for which they were collected.
In certain circumstances, interested parties may request the limitation of the processing of their data, in which case we will only retain them for the exercise or defense of claims.
In certain circumstances and for reasons related to their particular situation, interested parties may object to the processing of their data. In such a case, the data will no longer be processed, except for legitimate reasons or the exercise or defense of possible claims.
Interested parties may request data portability to obtain the data they have provided in a structured, commonly used, and machine-readable format, to be downloaded by themselves or transmitted to another entity.
The interested party can exercise their rights by sending an email to AMARTIN@CLUSTERENERGIA.COM, or, where appropriate, to the physical address C/ SAN VICENTE, 8 – ED ALBIA 2, 4ª PLANTA DPTO B, DCHA.

Minor’s Consent, What happens if you are a minor?

In the event that some of our services are specifically aimed at children under fourteen years of age, we will request the consent of parents or guardians for the collection of personal data or, where appropriate, for the automated processing of data in accordance with Article 7 of the LOPDGDD.

Accuracy, veracity, and security of data, How do we process your data?

The User is solely responsible for the veracity and correctness of the data included, exempting us from any responsibility in this regard. Users guarantee and are responsible, in any case, for the accuracy, validity, and authenticity of the personal data provided, and undertake to keep them duly updated. The user agrees to provide complete and correct information in the registration or subscription forms. We will not be responsible for the veracity of information that is not our own creation and for which another source is indicated, so we assume no responsibility whatsoever for any hypothetical damages that may arise from the use of said information.
We also reserve the right to update, modify, or delete the information contained on the website, and may even limit or not allow access to said information. We will not be responsible for any damage or harm that the User may suffer as a result of errors, defects, or omissions in the information provided by the responsible party, provided that it comes from external sources.
The data will be processed confidentially and subject to appropriate technical and organizational security measures to prevent its alteration, loss, processing, or unauthorized access.
You may file a claim with the Spanish Data Protection Agency, especially when you have not obtained satisfaction in the exercise of your rights, at the postal and/or electronic address indicated on the www.aepd.es page.